at the moose lake facility, if you are a nurse or cna who is sick or needs a day off they will not find anyone to work for you because it is not in their "contract" to have an agency come in to relieve you. they depend on a pool of "on call" people who never answer their phone to come in because pay is only 11.33-12.89-TOPS! awful pay for the level of workhorse they need for heavy, hard to please, picky, rude and very needy residents. I would never recommend this place to my worst enemy..