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      Aura

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      Love my job - Recensione dipendente - White Glove Services presso Aura

      4,0
      19 feb 2023
      White glove services
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I love my hours, my co-workers and customers. Its fun and great environment. Wonderful management who value their employees. Our products is truly amazing and is helping so many people. Truly rewarding job helping people. Always learning new skills and provide great support.

      Svantaggi

      Only thing I disagree with is QA evals of our calls. They grade your calls on things they "think" the member "might" feel, estimations ! Nothing that's concrete proof such as the customer saying they felt that way. Each agent grades differently and no consistency! This is the ONLY con to this job other than that I am truly happy!

      Esplora altre recensioni su Aura

      5,0
      2 apr 2026
      Cx intern
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - Great people to work with

      Svantaggi

      - Not a lot of people work out of the Boston office

      avatar
      Risposta di Aura
      1mo
      Thank you for taking the time to leave a review! We’re thrilled to hear you had such a great experience during your CX internship. While we love our Boston space, our remote-first work model gives everyone the flexibility to work where they’re most impactful. This means the office is a bit quieter, but it allows us to bring together the best talent from all over! We always look forward to those moments when we do get to catch up in person. Thank you for all your hard work and for contributing to our mission during your time with us. We’re rooting for you as you take the next steps in your career!
      4,0
      8 giu 2026
      Senior software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Aura's employees are smart, work hard, and know how to have fun. There's a great mix of structure and flexibility that fits a startup well. Fully remote.

      Svantaggi

      C-suite often promised that they wouldn't lay anyone off, but then they did it anyway after a surprise merger was announced. Chairs shuffled around, and everyone remaining was too afraid that they'd be next to speak their mind. Compensation is lower than average for the industry. Management is often stuck in meeting hell, but information trickles down to the IC layer.

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