Low pay high workload - Recensione dipendente - Custoner Service Representative presso Availity

2,0
5 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits Tech support is helpful Team meetings Fun things at corporate Work remotely

Svantaggi

Low pay High workload KPI's hard to reach Back to back calls Irritated callers

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Risposta di Availity
6mo
Thank you for sharing your feedback and for your dedication as a Customer Service associate. We truly value the important role our Customer Service associates play in supporting our customers and shaping their experience with Availity. We recognize that the call center environment can be both rewarding and challenging. Your comments about the benefits of teamwork, remote work, and supportive tech resources are appreciated. We also recognize that workload, KPIs, and compensation are important topics. We encourage you to speak directly with your management team about our Milestones incentive program. Your feedback matters, and we remain committed to creating an environment where associates feel supported and set up for success.

Esplora altre recensioni su Availity

5,0
20 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Svantaggi

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work Remote Benefits Unlimited PTO Work life balance

Svantaggi

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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