Burnout - Recensione dipendente - Dipendente anonimo presso Availity

3,0
7 giu 2021
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Entry Level, high chance of advancing

Svantaggi

Metrics are prioritized, Burnout is high due to 85% of Inbound calls were rude angry people and every week site has issue or upgrades.

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Risposta di Availity
4y
Thanks for taking a moment to write your review. We agree, being an Availity Client Services Associate is a great way to learn about the healthcare system. We’re very proud of our ACS team, who work directly with providers throughout the country to improve healthcare. We operate in a highly complex segment of healthcare, and we recognize the challenges of learning our systems and tools. While this might not have been the right role for you, many of our ACS associates have gone on to have long, successful careers here at Availity. Finally, we know that customers who call into our call center are doing so because they need assistance, and they might be frustrated or agitated, so some calls might be more heated than others. That’s why we train associates to handle/diffuse such situations, and many of our associates do this so well. Once again, thank you for providing a review. We wish you all the best in your career.

Esplora altre recensioni su Availity

5,0
20 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Svantaggi

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work Remote Benefits Unlimited PTO Work life balance

Svantaggi

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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