Worked for them as a Customer Service Representative for Planetart.com. - Recensione dipendente - Customer Service Representative presso Avanquest Software

1,0
5 dic 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The office is located in beautiful Calabasas. They provide free food once or twice a week.

Svantaggi

Absolutely the least professional company I have ever worked for! A group of us Customer Service Representatives were let go because management claimed our training test scores were unsatisfactory. Problem with this though is our trainers gave us our scores days before this. I received a 94, while everyone else I spoke to received mid to high 90's, including one person who received a 100. It turns out the reason they let us go is because they over hired for the season, and over estimated the demand in their product. The truth is for the time we were working there, there were no leads coming in for us Customer Service Representatives. We would receive maybe 4 or 5 phone calls a day and few emails because they were reserved for the more senior members. The least they could have done was be truthful about the reason for our group's dismissal. Even in termination though, they find a way to screw you over even more. I was let go over a week ago and I have still not received my final check from them. All my efforts in contacting them to resolve this have been futile. Technically, an employee is supposed to receive their final check upon termination, or at the very latest, 72 hours after the fact, from what I understand.

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5,0
16 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can learn a lot here.

Svantaggi

I can't think of anything negative at the moment.

3,0
22 apr 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Exposed and learn a few things

Svantaggi

Limited advancement opportunities, pay is well below market rate

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