Vantaggi
Good products and enterprise telecom vision. Some highly skilled folks supporting the solutions. Great hiring process. Good initial integration of Nortel.
Svantaggi
No management support for work/personal life whatsoever. They say they do believe in it but they pile so much work on you that personal time becomes relegated to Sundays only if that. No support for training even though its badly needed due to the fast evolution of products. Too many departmental silos, making it hard to stay focused on the customers. Too many management changes, hard to execute vision and strategy. Churn is also frustrating customers as well. Culture is short term thinking with no time to plan the strategic account plans. They want to grow sales via business partners but most are not ready to sale (and much less execute) the UC, CC and Aura portfolio. Almost no marketing makes it hard to sell. Solutions are too complicated to place tech support offshore to resources with English as the second language.