Vantaggi
At the start of my employment, the company offered some decent perks (at the expense of decent pay) such as two flights and occasional lunch on Fridays.
Svantaggi
The eCommerce team is the most poorly managed team I’ve ever been a part of. Management consistently failed to recognize the scope of their requests, often belittling employees with phrases like “it’s not rocket science” and “I’m not running a kindergarten here,” despite lacking the competence to complete these requests themselves. In my experience, management used one-on-one meetings with team members to collect gossip to use against other employees. Rather than address any issues directly with the team, management used manipulative and passive-aggressive tactics to attempt to get their point across. Management continues to get away with antagonizing employees both on the eCommerce team and in other departments, seemingly without any negative repercussions. HR is virtually nonexistent at this company; a HR lead hasn’t lasted longer than a few months there in the past year. Comments on the unprofessional and disrespectful culture of this company were typically met with a write-up from “HR” for gossip and negativity. The eCommerce team has lost multiple employees in the past year, several of whom were women who were treated especially poorly by management. Management tended to retaliate against complaints by taking away company-wide benefits offered at time of hiring. Any benefit beyond your paycheck is considered a privilege, not a right, and management is seemingly able to take those away at any time and for any reason. The CEO, Hesam Lamei, has orchestrated what seems to be a big scam, encouraging the operations team to send out items that the customer did not order (typically substituting items with those of a lower value) and then giving customers the runaround when they want to return the incorrect items and get a refund. Read the company’s reviews on Amazon, Walmart, Newegg, and eBay; customers are consistently receiving items they did not order. The company does not have a very sophisticated inventory system, so the operations team is left to struggle in the warehouse and deal with angry customers. Management seems as if they they will never acknowledge this scam and the poor reviews that result from it for the company’s dismal sales; rather, they like to blame “the market” and other factors outside of their control. The CEO seems to have very little involvement in any of the day-to-day work of the eCom team; despite multiple team members telling him directly that management is the reason they can no longer stay at this company, he seems to look the other way and allows the mistreatment to continue.
