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      Axos Bank

      Azienda coinvolta

      Recensioni su Axos Bank

      The grass is greener on other side - Recensione dipendente - Contact Center Representative presso Axos Bank

      1,0
      22 apr 2021
      Contact center representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      *Will gain tons of experience *Challenging Work keeps from getting boring/repetitive *Bank Holidays

      Svantaggi

      *Heavy Workload and it is not fairly distributed meaning one person can end up doing all of the work *High Turnover Rate and to cheap to replace meaning work is piled on. *Promotions with no pay raise but will tell you “in 6 months once it’s review time we can revisit” *No work life balance had RMs asking me to call trustees on holidays *RMs don’t respect the contact center representatives who do their jobs for them *lousy bonuses after 3 years at axos seen a 3k increase in salary new job I get a 5 percent increase in salary every year *they don’t encourage time off if you try to take more than a week off will be a fight for what you’ve earned *No option to work remotely and at beginning of pandemic when offices closed the CEO sent a letter saying that working from home is not a vacation and that he is installing tracking software to make sure we are productive when he should have be trying to be comforting and encouraging in a time of confusion. *Very Clickish have to be a good axkisser to get promoted

      avatar
      Risposta di Axos Bank
      5y
      Sorry to hear this. Sounds like Axos isn't the right fit for you, which is OK: we're comfortable with our culture and realize it's not for everyone. We hope you find a better fit.

      Esplora altre recensioni su Axos Bank

      5,0
      14 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      • Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

      Svantaggi

      No. At this point, I couldn’t ask for anything more.

      avatar
      Risposta di Axos Bank
      4d
      Thank you for the great feedback and we’re glad to hear the goals, technology, and team are making a positive impact on your experience. It’s great to know you’re seeing growth opportunities and value in our compensation and benefits. We appreciate you being part of Axos!
      1,0
      22 mag 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Only pro here is that certain roles will let you operate above your title, e.g. exposure to sides of the job reserved for senior roles at other firms. 15 days PTO to start is actually not terrible either. Great coworkers depending on your team.

      Svantaggi

      Too many to list here, but will try. Main issue here is the top-down culture of fear and internal politics, as the entire bank is at the whim of one person. Managers are exclusively concerned with looking good in front of the CEO, and even top SVPs are terrified to be honest with him. SVPs routinely complain about not being able to get comp raises for employees, while simultaneously being terrified to ask. Do not expect your manager to go to bat for you if it in any way involves being assertive. If you want to work for a borderline alt-right CEO who belittles employees openly, this is your spot. The only people that thrive here are those who have never worked elsewhere and do not know what a real company looks like. Looking forward to the HR denial response here too. Some other cons: - Zero WFH allowed - Below market compensation across all roles - Stock bonus vesting schedule that take 4 years to fully vest

      4
      avatar
      Risposta di Axos Bank
      2w
      Axos is a performance-driven environment with a clear expectation of accountability, transparency, and results at every level. Leaders are expected to advocate for those who are performing on their teams, have direct conversations, and drive outcomes. Many employees thrive in this environment because it provides meaningful responsibility, exposure to leadership, and the opportunity to contribute beyond a narrowly defined role. Compensation and rewards are managed through structured processes aligned to market data, business performance, and individual contribution. Equity programs are designed to promote long-term alignment and retention, which is standard practice across the industry. Our onsite model is intentional and supports collaboration, speed of decision-making, and execution, key differentiators for our business. While that model may not be the right fit for everyone, it is clearly communicated and consistently applied. We continue to focus on attracting and retaining high-performing talent who are motivated by impact, ownership, and the opportunity to build in a fast-paced environment.
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