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      BCforward,

      Azienda coinvolta

      Recensioni su BCforward,

      Poor Employee Support Experience and Unprofessional Call Handling - Recensione dipendente - Senior Consultant presso BCforward,

      1,0
      31 mag 2026
      Senior consultant
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Not Sure, I think there is none

      Svantaggi

      I recently contacted employee support regarding a payroll issue and had a very disappointing experience.After speaking with colleagues, I discovered that several of them had experienced similar issues when contacting support, particularly around communication barriers and unresolved concerns.Poor support experience, communication challenges, lack of professionalism, and inadequate issue resolution. Employees deserve clear communication, professionalism, and timely resolution of issues—especially when it comes to payroll. Unfortunately, this experience fell far short of those expectations.

      avatar
      Risposta di BCforward,
      2d
      Thank you for taking the time to share your feedback. We are sorry to hear that your experience with employee support left you feeling frustrated and unsupported. Providing a positive employee experience is a priority for BCforward, and we recognize that clear communication, professionalism, and effective problem resolution are critical components of that experience. While we are continuously evolving our support processes and service model, feedback such as yours is valuable in helping us identify areas where we can do better. We take employee concerns seriously and remain committed to creating an environment where employees feel heard, respected, and supported when they reach out for assistance. Thank you again for taking the time to provide your feedback.

      Esplora altre recensioni su BCforward,

      5,0
      22 mag 2025
      Customer service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      It’s a great company to work for! They’ve been great!

      Svantaggi

      I have nothing negative to say!

      4,0
      19 mag 2026
      Customer service agent (csa)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Medical, dental, vision, short-term disability insurance, ID protection, and 401k are offered. A good "filler" job if you are needing a paycheck while looking for a better (permanent) position. Low stress level (in my current project). Flexible schedules.

      Svantaggi

      I've worked with this company for 2-plus years and haven't even received a cost of living raise. No real career advancement opportunities. No education or training opportunities. No PTO whatsoever. No paid holidays or sick leave. If you take time off for a doctors appointment (for example) it is up to your supervisor's discretion if you can make up that time. My previous supervisor I was able to do that but my current one doesn't allow it so it means a shorter paycheck. Very discouraging that a person has to decide whether to see their doctor or get a full paycheck.

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      Ricerche correlate: Offerte di lavoro di BCforward, | Stipendi di BCforward, | Benefit di BCforward, | Colloqui di BCforward,
      Recensioni su BCforward,Recensioni per Senior Consultant presso BCforward,Recensione su BCforward,