Customer Service reps bail faster than a speeding bullet! - Recensione dipendente - Service Representative presso BD

1,0
24 gen 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

at least I have a job!

Svantaggi

No leadership, no concern for reps on the floor, no fair treatment, information is not shared, it's all about yourself. I heard someone tell another person they need to only look out for themselves and not for others. This is a very selfish environment I hate this job but I don't have the energy to look around town and search for a new job. Managers never interact with us reps. New hires drop like flies and no one seems to give a care. It's depressing when everyone around me complains about the same things all day. If I was a leader, I would be asking the long term reps what is wrong. We all hear why they leave, but no one asks us. No one cares. Its just another low class call center hiring anyone off the street who will stay for the low pay and a couple cent raises. Their a billion dollar company and dont think its necesary to give cost of living raises? wow.

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5,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good hours. Paid lunch, clean work environment.

Svantaggi

Suiting up because of PPE requirements take time away from breaks.

4,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good PTO and benefits. Work load is manageable but the company is going through a business transformation process which could increase workload to maximize efficiency.

Svantaggi

Work life balance decreased steadily over the years with not a lot of room for growth within FP&A. Many roles were BPO’d out.

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