Great Product and Team, but Leadership and Process Challenges are dangerous for stability - Recensione dipendente - Account Executive presso BILL

3,0
8 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

* Supportive and collaborative coworkers * Competitive initial compensation * Opportunities for internal growth and promotion * Strong benefits package (health, PTO) * Work-from-home flexibility * Excellent product that solves real customer problems

Svantaggi

* Executive-level decisions can feel disconnected, especially with ongoing layoffs despite strong revenue * Frequent changes to customer support and implementation processes negatively impact customer experience and deal success * Gaps in customer education around the product create friction during onboarding and usage * Increasing push to return to the office reduces flexibility * Quotas can feel unrealistic, leading to burnout and lower morale * AI initiatives sometimes increase workload rather than reduce it * Process changes are occasionally rolled out before being fully developed, creating inefficiencies

Esplora altre recensioni su BILL

5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work overall and great

Svantaggi

Not a lot of cons at all

1,0
16 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The compensation package is pretty great. The Supplier Growth team has a floor commission policy that guarantees commission payouts without having to close any deals.

Svantaggi

- The "product" is terrible. They charge 6 figures to basically generate a daily excel spreadsheet that's not customizable and can pretty much only be delivered to the customer via email. It's the worst SaaS product I've ever seen - The GTM strategy is focused on how to cause more pain for the prospects to force them into a purchase rather than actually trying to offer a valuable solution that solves problems - The "solution" that is sold addresses a problem that BILL itself created - There is 0 training whatsoever, you're given a mentor and are supposed to just reach out to them every time you need help with something, which is extremely frequent because there are a million ad-hoc tasks thrown at you that don't help you progress deals in any way - There is never a Close Lost deal. If you get a no, the expectation is to "find a new path" and continuously reach out to other employees at the company

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