BOE - Only the desperate need apply - Recensione dipendente - Dipendente anonimo presso BOE

1,0
30 lug 2018
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I can't think of a single positive thing to say about BOE.

Svantaggi

Just a few here.... there are too many to list. This is truly an old-school "burn and turn the employee" place to work. Sales person turn over is > 50%. - Sales continue to slide as the result of poor management decisions, like dropping a popular line of less expensive copiers. - Management keeps doubling down on losing strategies straight out of the 1980's. Want proof? Look at the web site. You can't even buy a replacement toner. They hope this will force clients to purchase a "managed print services" contract. - Plan on being perceived as lazy and "made fun of" behind your back. - Management doesn't have any faith in the employees. They schedule mandatory early morning meetings (7:30) and late afternoon (4:30) meetings just to "make sure everybody is out of bed" and not going home before 5:00.

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Risposta di BOE
7y
We’re troubled to see the feedback you shared, as it’s evident that there were many aspects of your time at BOE that you found frustrating: the perception that we treat sales representatives as dispensable, decisions about product offerings, and your concern you were disrespected by colleagues. Regarding the last item, we strive for a professional, inclusive workplace, and truly do want to understand specifics so that we can address these concerns. As a former employee, we invite you to share your experience by calling (800-831-5858) and asking to speak with Marcy Wood, our Vice President of HR. We’d also like to offer our perspective on a few of the concerns you mentioned. We DO hope that review readers will check out our web site, and see that customers can, in fact, order toner by clicking Support and then Order Supplies. While the majority of our clients are other businesses that have a need for Managed Print Services (an offering that became mainstream in our industry around the year 2000), we also offer chargeable supplies for customers that prefer this option. Regarding turnover, sales is a difficult profession that has higher turnover compared to other jobs. This is one of the reasons that we offer frequent sales rep development classes and leadership support. We schedule these outside of customer “golden hours,” so that we’re not interfering with time that could best be spent prospecting or meeting with clients. It sounds like we have the opportunity to focus even more on the Realistic Job Preview that is part of every sales interview so that this is crystal clear to candidates. We appreciate that your review underscored this need, and wish you every success in your career!

Esplora altre recensioni su BOE

5,0
11 dic 2023
Collaboratore esterno anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Heard it was a great working environment

Svantaggi

Haven’t heard anything bad about it

4,0
12 mag 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company has been around for over 60 years. They are a retail distributor of Xerox and therefore can operate with less limits and bounds a.k.a higher sales pay. Competitive base salary, plus commissions (the REASON for a sales job!). Medical, dental, vision, 401k, car costs covered 300-500$ month. Great office environment, super friendly co-workers.

Svantaggi

Sometimes, those that have been at the company for a while aren't willing to help those that are new. Believe in throwing out new employees into the flames so to speak (could be good, and terrifying for some people) did a cold cal on the first day. Grueling outdoor B2B sales, got to be ready to grind. If you are not confident, bold, and outgoing you will not make it for very long.

3
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Risposta di BOE
7y
Thank you for taking time to write a review, and for your hard work as a member of our sales team. You've touched on our stability, strong comp and benefits, and great culture, and we're happy to hear that you're pleased with what we offer our employees. Team members like you are what makes BOE a great place to work! You've underscored that sales can be a challenging--yet rewarding--job. Successful sales consultants in our industry understand the value of prospecting and resilience, as you shared. While we're disappointed to hear that some tenured members of the team have not been as helpful as anticipated, we appreciate you sharing this feedback. We also appreciate your suggestions regarding incentives and company vehicles, and will share these with our leadership team. Again, thank you for taking the time to share your thoughts with us. We're glad you're here!
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