Deeply hierarchical, dismissive workplace - Recensione dipendente - Sales presso Backroads

- Backroads company culture is one of strict hierarchy, obedience, and dismissiveness. While management does ask for feedback and suggestions, it always felt like they never had any interest in actually listening to our input. They consistently ignore any suggestions that goes against their profit-driven motives. High turnover is attributed to the difficulty of the job and "bad fit" instead of the lack of support and disrespect towards non-management employees. High turnover results in limited institutional memory and regular disagreement in policy depending on who you ask. -Nearly everything me and my coworkers did was surveilled to an alarming degree, creating an untrustworthy environment within the office. Lower-level employees were tasked with enforcing difficult policy handed down to us by disconnected management. There is a very strong double standard of workers expected to be 100% committed to the job while managers are reliably absent and unsupportive. All policy decisions are made behind smoke and mirrors and are expected to never be challenged. -There is a very strong culture of favoritism and nepotism at Backroads. Good luck getting promoted if you aren't a favorite of your manager or related to the family. Standards for promotion were changed without communication, and colleagues were dismissed as "entitled" for inquiring about promotion after meeting previously agreed upon metrics. Remote work was strictly limited, except for the countless employees who are allowed to work remote across the country. Rules for thee but not for me! -Backroads is easily the whitest workplace I have ever been in. POC in the office are a tiny minority, and are reliably over-burdened without additional compensation. DEI initiatives are a total joke with limited resources being spent to actually make the company more accessible and comfortable for non-white and non-wealthy employees. -Compensation is not terrible, but doesn't go very far in the Bay Area. Benefits are decent though very conditional. We were constantly praised and celebrated for supporting the most successful year in company history, but never received additional compensation or benefits beyond donuts. Most departments are understaffed, and employees are expected to pick up huge amounts of slack because the company is too cheap to hire enough people. Trip credit is hard to use unless you are willing to spend thousands of dollars of your own money. Complete lack of pay transparency.