Vantaggi
Work environment is generally relaxed with low stress levels depending on your manager and department. Many social events and staff generally work well together and there is good camaraderie and many socialize outside of work . There is little bureaucracy in general in most departments . Strong integrated HR department that runs efficiently and are accessible. Benefits are average although they are noticeably decreasing each year rather than expanding . Growing rapidly in terms of size and market coverage through several acquisitions . The bank is experienced and quite adept at integrating the institutions they acquire, their staff and the culture. Senior management accessible and informal. Service delivery good as is client retention however size of client wallet share generally low to insignificant at the private banking level . Staff retention at all levels generally good despite low pay. Many of the staff have been with the bank for years because of generally good work and life balance and lower stress levels than other private or corporate banks where there is more pressure to perform at the highest standard Decisions are made relatively quickly on matters but delivery is where there is a lag.
Svantaggi
Mediocre standards in terms of quality of work and lower expectations in terms of staff output across all departments relative to other institutions worked prior. Staff goals set are neither challenging or significant nor do they lead to any great reward when achieved or exceeded . Expect to be given little support or mentoring from top and middle management level in helping to achieve them . HR more heavy handed than other institutions on hiring decisions , salary scales not as competitive as other institutions perhaps taking their lead from Spanish headquarters who also lag in this area within Spain. Little emphasis on innovative client solutions or product delivery and development Most staff seem to accept that our competitors as better equipped in terms of technology, talent, platform and capabilities and are more serious and sophisticated players in the industry. Senior Management play favorites and seem to reward , promote and assign organizational value based on personal friendship , cultural background or other criteria unrelated to skill talent or productivity. Little motivation or incentive for staff to strive for excellence or go the extra mile. Bonus and reward at the lower end if the scale in the industry. An astonishing lack of professionalism and haphazard way at times in the way that some critical and decisions are made and issues of great significance are handled without putting the tools in place for them to have the desired effect. A number of staff lack essential skills or competencies to perform the roles assigned in part due to lack of emphasis in general on staff training and development). Little mentoring taking place Despite the relatively small size of the institution communication is poor and very few general staff or department meetings to share ideas, developments and initiatives taken place within the company. Staff are often the last to hear breaking news and at times receive information secondhand from outside sources on whats happening within their own organization