Vantaggi
Internal growth opportunities (due to external growth) and a very strong work hard, play hard environment. Each day the company allows employees to participate in an intramural program consisting of about every sport under the sun. The founders cycle and exercise during lunch, so they have not been selfish about letting other employees, even the lowest levels do the same. The company is family friendly. There are lots of people with young kids.
Svantaggi
It is a small company with small teams. The work load can be very heavy at times, and that means long hours. They are staffed very lightly compared to what I've seen in other roles. So when someone leaves or is promoted to another group it really impacts everyone else. Also, many of the operations roles take the brunt of customer complaints / issues. And finally, I'd say that systems and tools are lacking to what they should be. I understand they are being developed, but they are sorely needed.