BenevolentAI

1,0

12 nov 2021

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

- Salary is reasonable for outside of finance (but lower than the other EU tech scale ups. interviews are not hard) - There are a handful of genuinely exceptional individuals here - Hours are fine

Svantaggi

- Promotion seemed to me to be disconnected from ability. Managers are often not directly exposed to the work of people they manage, so promotion can depend on being allocated work that looks good in a promotion pack. Those with more senior managers are generally better supported and allocated the best projects for promotion packs regardless of technical ability. Those with newer managers who do not understand how to navigate the promotion structure as well may miss out. - I felt pigeonholed into my role. When I was recruited, I was told this would not happen, then when I asked about a role transition a few months in, this was not supported. - Engineering/technical standards are generally quite average in my opinion, even at very senior levels. I was unimpressed by the quality of the engineering; it is low compared to other places I have worked. There is a "manage yourself" approach, which is totally not suited to an org of this size now. The technical culture is not one of excellence but one of managerial politicking. - I experienced a dog-eat-dog, ego-driven, insecurity infused culture where bullies and narcissists can thrive (I tried reporting several incidents to HR, who had no interest whatsoever in investigating). I think this largely arises from rapidly overhiring into an environment where there isn't actually a defined product or enough engineering tasks to work on, having ineffective leadership across most functions with no expectations/accountability enforced, academics with no business/product sense being given vast amounts of responsibility for business/product decisions - It felt totally unclear to anyone what the product is and there was no improvement on that while I was there, nor do I believe there's any real prospect for improvement based on my experience of working here. - I dealt with a few really toxic behaviours. I tried to report these to HR but it felt clear to me they weren't interested in taking my concerns seriously, and had already decided to support the other parties, without any proper investigation of my complaints or a desire to really understand what I was experiencing. This led to some burnout.

Risposta di BenevolentAI

Thank you for sharing your thoughts. We know there’s always room for improvement and have very deliberately invested a great deal of time and resources in cultivating a culture our people can feel proud of; somewhere our people can feel included, supported and empowered to speak up. We take feedback seriously and rely upon a variety of feedback loops in order to improve our people's experience. We appreciate the time taken to leave these comments, and wanted to provide an in-depth response. Relating to your comments on promotions, we have clear career level frameworks and our promotions process is designed to be objective and fair. The process gathers far-reaching feedback — from peers and managers — to build an accurate and detailed picture of the level an individual is operating at, and all promotions are then calibrated. We accept no process is perfect, and in response to your comments, we will introduce sessions specifically on the promotions framework for our new managers. We are disappointed to hear that you felt pigeonholed into your role. We always encourage people to discuss the different opportunities that interest them around the business and are proud to have facilitated a large number of lateral moves around different product areas this year to make sure people have access to different career opportunities. As much as we try to facilitate such moves, business priorities and resourcing needs can mean this isn't always possible. We have multiple support resources in place for those who need it, including enhanced mental health and wellbeing coverage in our benefits package, and any incidents reported to our people team are taken seriously and investigated and dealt with accordingly. We really care about doing the right thing for our people and our teams, and our response is always to review possible approaches and work with individuals to agree on what the best path forward is for them. Like many scaleups trying to transform a traditional industry, we have a fast-paced environment that may not appeal to everyone. We try our best to hire with our culture and workplace requirements in mind, but sometimes we may not mesh with an individual’s preferred work style or expectations. We’re sorry you didn't have a great experience during your time here and wish you the best for the next step in your career.

Few progression opportunities, ineffective management, unclear product vision, poor HR practices - Recensione dipendente - Software Engineer presso BenevolentAI

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