Vantaggi
Platform functions well with good worksheet resources, CPD (ish) library for therapists, and visibility of BetterHelp is good - as much as I don't want to admit.
Svantaggi
Terrible pay for therapists. First five hours a week (each session is 45 mins) pays at £18-19 ish a session. This scales up by £4-5 every 5 additional hours done in a given week. This is a perfect model for inducing burnout - coupled with the fact you are constantly reminded to respond to clients right away with the benefit of racking up more weekly 'hours' for your pay. Poor pay for no-shows, referrals often go silent likely due to hidden 'blacklisting' if you don't IMMEDIATELY respond to notifications or new referrals. What if it's the weekend and you don't work? Nope. BetterHelp says you better get your sorry behind logging in, and they'll never say they shadow-blacklist you, but they clearly do. Because watch how slow your referrals get after. This exploits new counsellors for sure. Pleso Therapy offers more than this, at £20 per first client session, then £40 for any session thereafter.