Vantaggi
Examining and treating animals in their home was wonderful. Everyone gets Fear Free Certified, or at least they did, so the desire to do the best by the patient was there.
Svantaggi
Bettervet ultimately could not and did not deliver on any of their premises or promises. At best they are chaotic, disorganized, poor communicators and dishonest with their employees. They promoted people to help with field operations and then within one month they let go of many of their leadership team and cut back on their field teams (veterinarians, techs and tech assistants). Many people were let go without warning. They also had a great group of people answering client calls and setting appointments. They were also let go and replaced by workers in Argentina because it's cheaper labor and one of their executive team members is from Argentina. That represents their values: outsourcing for cheaper labor and leaving many of the people they hired unemployed. Hard pass! Do not be fooled!