Work here is my happy place - Recensione dipendente - Dipendente anonimo presso Beyond, Inc.

Note: I would have given a 5-star rating if I hadn't read the 2 most recent customer care/customer service reviews first. Part of why I was proud to work at Overstock when I started was that a friend who'd worked in customer care had raved about it, but it seems like that's changed: "The Team Leads monitor everyone’s phone to see who is not available to take calls, and walk around the floor yelling at agents so loud the customers can hear them. Agents are expected to respond to customer emails AND talk to customers while resolving their issues at the same time! We are monitored for the amount of minutes spent in “Bathroom Break”, and are discouraged from using the restroom except during our normal Break or Lunch time." I am horrified to hear about this mistreatment of workers whose jobs are already brutal and low-paying. When I hear someone making 90k+ with plenty of job opportunities elsewhere complaining, I don't care that much. But degrading people like this? And employees who are already less privileged? Not okay. ===== That said, Overstock has been good to me. I started in IT with few usable skills, my first job out of college, and I'm happier than I ever have been in my life. I find the work to be collaborative, both within my close-knit dev team and the other teams, in and out of IT, that we work with. Many of the coworkers I've worked most closely with have been promoted, and/or transferred to a position that closer matches want they want to work on. My team doesn't currently face any deadline pressure to speak of, that I know about, and we determine what we'll be working on to a significant degree. We have a lot of impromptu conversations about features. How we work is also flexible--I have spent time just learning, programming on my own with mentor oversight, pair-programming, and programming on my own without oversight. I have a sitting-to-standing desk, most people come in around 9am but later is okay, offsite is okay (but unusual--a pro for me since I prefer to be able to ask people questions and raise concerns or ideas), last-minute PTO is okay. In addition to core Java, I have the opportunity to work with diverse technologies, old and up-and-coming. The location looks like a state park, with a beautiful nature trail and stream running behind the building, with gorgeous views of the surrounding mountains. The people are friendly and smart and the environment's small enough that you're always around familiar faces. On Halloween, we had a costume party and trick-or-treating for workers' kids. We've had 2 Hackathons (24-hour programming competitions in which teams try to implement an idea they had with the most business value and innovation) in the last year, one internal tech conference, and one inevitable Harlem shake video. Attire is more-or-less jeans, t-shirt, and plaid button-up, sitting on desks or beanbags commonplace for some teams. Benefits are good. Some people are complaining about the soon-to-be-mandatory switch to the High Deductible Healthcare Plan, but I chose that over the previous plan because it was a better choice given my level of healthcare costs.