Would not recommend - Recensione dipendente - Customer Service Representative presso BioTRUST Nutrition

1,0
1 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home, equipment provided, decent pay for the type of work that it is.

Svantaggi

Ethics. When I first started at this company, there was a strong sense or semblance of camaraderie between sups, employees, and the company itself. It seemed the company really did care about it's people. I worked there for two years and man, did that change hugely. It became INCREDIBLY corporate. I get that as companies get larger they turn less human, but this was accelerated. The feeling that we are actual people quickly disappeared, and the workforce folks became rude and treated the employees like numbers on a sheet. This is all trickle-down from the brass at the top. Additionally, this formerly "100% in-country" company took the anticipated (yet equally disappointing) route of outsourcing jobs to India. We were told, I quote, that "this won't affect your positions or the commissions you make." Total BS. We were also told, again I quote, "this is just a small team in India" - this 'small team' started as 6-8 and is now 30+ and the company has had two major layoffs state-side in the meantime. Additionally, I agree with customers that state the ordering process is a complete scam. The checkout issues are obscene and don't allow people any chance to review or edit an order, and the fact that an order 'ships' in 2 hours and we can do nothing about it is complete BS as well. In all, this company started out great, but it has taken a major slide and downturn.

Esplora altre recensioni su BioTRUST Nutrition

5,0
24 lug 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very professional and accessible management team, go out of their way to support success

Svantaggi

Nothing bad to say about the experience working with this team

2,0
27 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

product perks positive team culture great coworkers micromanagement from remote managers

Svantaggi

high turnover high management turnover so work expectations change frequently management issues

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