Chill job, nice people, poor management - Recensione dipendente - Graphic Designer presso BisectHosting

The company has great communication, Great opportunity for growth Flexible hours and management that cares

Pay is a bit on the low end, but they are working on that, and there are ways to move up to increase pay :)

Most people are great and there are a lot of great opportunities to learn about the IT field.

Compensation is a major concern. The pay rate feels extremely low for the level of IT support, troubleshooting, customer service, and platform knowledge expected from employees. Around $15/hour feels out of step with the responsibilities of the role, especially when many entry-level Tier 1 technical support positions start closer to the $18–$20/hour range. The bigger issue is the culture around pay discussions. Instead of feeling like compensation concerns are taken seriously, employees can feel discouraged from bringing them up at all. That creates a sense that retention and morale are not being prioritized.