Vantaggi
The only real advantage was the coworkers from LATAM. Supportive, hardworking people who made a difficult environment more bearable.
Svantaggi
Completely disorganized workplace with unrealistic expectations and impossible deadlines. The workload regularly requires overtime, as the volume of tasks assigned cannot realistically be completed during normal working hours. High turnover speaks for itself, with well over 100 employees reportedly leaving within a short period of time. Disorganization extends beyond workflow and case management, including payment issues, where employees occasionally experienced delays in receiving their biweekly pay. The owner may be a good attorney, but management skills are a completely different story. The environment feels unpredictable and emotionally exhausting. Do not do it. There are many better opportunities out there.