29 apr 2024
Risposta di Blue Signal
2yThank you for taking the time to provide your insights into your experience with Blue Signal. We truly find all employee feedback to be valuable. We agree that agency recruiting can be one of the most cut-throat and grueling industries. Thank you for acknowledging Blue Signal is not a breathing-down-your-neck recruitment firm and deals fairly with employees. Thank you for also pointing out that Blue Signal is well staffed to include high quality HR, legal, accounting, & marketing teams as most recruiting firms do not offer these types of resources on a 1 to 2 ratio. (1 Back-office support person for every 2 recruiters). Lastly, thank you for acknowledging our tools, software, and resources are exceptional and first class. Blue Signal spares no expense when it comes to providing all recruiters the best tools possible, back office team to support, nice office, and good work environment.
We are, however, deeply concerned about some of the issues you’ve raised and sincerely apologize if there were any misunderstandings regarding the OTE expectations during the hiring process. Transparency is important to us, and we will ensure clearer communication moving forward. We want you to know that your feedback on turnover, client quality, and the challenges faced by remote workers is taken very seriously. We understand that maintaining high standards for client roles and ensuring success for all our recruiters, regardless of their location, is crucial. We are always working on setting up more robust quality control measures and better support systems for remote employees.
As in any recruiting job, overall earnings, compensation will vary based on candidate placements made and we know it takes time. Because of this, we strive to be upfront with all new hires that it’s not going to be easy, recruiting is a time consuming job that is not for everyone. While coming into the role with a book of business can be beneficial to a new hire, this is not necessary. We also want to note there are no parameters to success in recruiting at Blue Signal – all recruiters are encouraged to expand their desk by working with anyone across the company. We are proud to maintain a strong culture of openness and collaboration.
We are aligned that time spent in the office is beneficial for all recruiters, regardless of tenure in the industry. Being surrounded by other team members is not only encouraging and energizing, but a great way to overhear a conversation and pick up something new to try on a next call.
Regarding layoffs and company change communication, Blue Signal is proud to share that the company has never faced a layoff situation, even during the height of COVID. Recruiter turnover is common in a this industry where factors for success are sometimes out of our hands, and we realize the time commitment to building a successful career in recruiting is not for everyone. We are proud to boast that our turnover ratios are less than half the industry average. We can accredit this to all our tools, training, and resources provided.
We are grateful for your feedback, and we wish you the absolute best in your next role!