First and foremost, let me preface this review by saying that I don’t usually write reviews—especially negative ones. But the recent situation at this company leaves me no other choice. Dear potential job applicants, pay attention. (no srsly you guys)
The hiring process at Bluelink is like finding a parking spot at an empty lot: easy peasy. If you’re not a complete illiterate (and I assume you’re not, since you’re reading this), congratulations! You’ll likely get the job. But here’s the real question: do you really want the job?
The company’s management - one would call it the beating heart of any organization. Unfortunately, in this case, it’s more like a fish head - and you know what they say, the fish stinks from the head. Management folks here are so busy overtaking projects and new products to handle without considering the organization’s capacity or workload management, and unfortunately, proper training often falls by the wayside. Team leaders and agents in the front office are left floundering (pun intended). And productivity? Well, that’s based on your knowledge of the product. But if you haven’t received proper training, it’s like handing a monkey a keyboard and expecting it to write a masterpiece. Both of you end up clicking random buttons, hoping for a miracle.. „So, welcome to our training program—a topsy-turvy adventure where “basic” means “advanced,” and “optional” means “mandatory.” No seriously, It is absolutely normal here to receive training for more advanced products before covering the fundamental information of the basic products from the same category. However, your team leaders will constantly be watching over you, pushing you to complete an increasing number of tasks and cases.
Job systems and programs there? They’re like broken links on a website— daily encounters with “404” errors are our cardio workout. But hey, at least we’re burning calories while troubleshooting.
Workload vs. salary? Well.. picture this: You’re assembling a puzzle with missing pieces and a blindfold. That’s the workload-to-salary ratio here. Did I mention working weekends and bank holidays? Mandatory overtime, my friend. Because nothing says “fun” like answering emails during Christmas Eve dinner. Grab a magnifying glass if you want to see it having any effect on your salary.
So, you dare question the process or structure? Brace yourself for the ultimate non-response: “Thank you for bringing it up. We appreciate your feedback.” Translation: Your concerns are now floating in the void, alongside lost socks and forgotten passwords. But hey, at least they appreciate it, right? It’s either this or an absolutely arrogant approach towards suggestions, which, unfortunately, is no surprise here.
Adding to the frustration is the open office space. It’s like being on a reality show: “Survivor: Cubicle Edition.” Gossip flies around faster than a caffeinated squirrel, and mean comments about colleagues—or worse, about you—are common.. and yea everybody can hear it cuz ✨open space✨. For instance, it’s not unusual to hear someone say, “why doesn’t that pitscha answer me on teams?” while walking by the team leader’s cubicle (yeap, real life story my friend). It’s all part of the toxic charm ❤️.
In summary, don’t be fooled by the shiny exterior. This workplace is like a sardine can—cramped, smelly, and full of surprises. Keep your dignity intact, polish that resume and explore other seas. Your mental health will thank you.🌊
