App malfunction and customer service - Recensione dipendente - Dipendente anonimo presso Bluecrew

1,0
26 mar 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Finally after about a week a couple (4)jobs showed up in my area.

Svantaggi

Ive been having issues with app since i downloaded. The glitches with tabs are horrible. Three days ive beem trying to update direct deposit info with no assistance. I received a ai email today giving me general infer to get information i already knew. It takes forever to get a response from the help desk. When they do response, you get 5-6 people responding asking the same questions just to go silent again. Then threaten to close your account when you dont respond to them. I was finally able to open the direct deposit tab this morning after several more tries, i connect my bank received confirmation. Just for the app to show on my dashboard i still needed to add my info. After i logged back in -it did it again i can see my information as already been save. But when you hit submit at the bottom of screen it says unable to save. Even while im writing this message. The icon keeps going up a few lines typing over my statement. So either im being hacked of the system is junk. I think its a little bit of both.

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Risposta di Bluecrew
1y
We apologize for the experience you had, but thank you for taking the time to leave a review. We will share this with the team.

Esplora altre recensioni su Bluecrew

5,0
20 dic 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It's the best for instant jobs they always have jobs available

Svantaggi

I believe the point system they shouldn't use it

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Risposta di Bluecrew
1y
We love it when our associates share their experiences with us! Thank you for the review!
2,0
22 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

nice supervisor: people outside of upper management are generally nice people.

Svantaggi

Has a "good ol boy" system. They only promote who they like regardless of experience.

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Risposta di Bluecrew
2mo
We would appreciate the opportunity to discuss this with you and encourage you to reach out to our People Success team at PeopleSuccess@employbridge.com. Thank you for providing your feedback.
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