Toxic Environment and Unfair Practices Ruined What Started as a Promising Job - Recensione dipendente - Account Executive presso Booking.com

1,0
23 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The initial onboarding and setup seemed ideal—great office location in Athens, modern facilities, and a welcoming vibe at first. The company name carries prestige, and the perks like remote work options and travel discounts are appealing on paper.

Svantaggi

My experience at Booking.com's Athens office was nothing short of a nightmare, turning what could have been a great opportunity into a toxic and demoralizing ordeal. From the start, everything appeared perfect, but it quickly unraveled due to deep-rooted issues in management and company culture. One of the most shocking aspects is how easily the company can dismiss employees without any real justification. With the full backing of area managers, regional managers, and HR, they can fire you before you've even had a chance to demonstrate results. The reasons provided are either vague, contradictory, or nonexistent, leaving you feeling blindsided and undervalued. It creates an atmosphere of constant insecurity where performance doesn't seem to matter as much as arbitrary decisions from higher-ups. The workplace toxicity is on another level. Some colleagues are so aggressive and unprofessional that they openly insult and humiliate you during meetings—even with the area manager present. You hesitate to push back because the cliques and friendships within the team are so entrenched that speaking up feels like inviting bullying or retaliation. It's a culture of favoritism where personal alliances trump professionalism, fostering an environment of intimidation that makes daily work unbearable. Worse still, HR is completely unresponsive. I submitted formal complaints about multiple incidents of harassment and unprofessional behavior, but they were entirely ignored. No follow-up, no investigation—nothing. It sends a clear message that employee well-being isn't a priority, and issues like bullying are swept under the rug to protect the status quo. It's a real shame because the job starts off looking like a dream, but the reality is a dysfunctional system that prioritizes politics over people and productivity. Advice to Management: Address the toxic culture head-on by enforcing zero-tolerance policies for bullying and ensuring HR actually investigates complaints. Stop arbitrary firings and focus on fair evaluations based on performance. Without changes, you'll continue losing talented employees to this hostile environment.

Esplora altre recensioni su Booking.com

5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, definitely recommend if looking for start up

Svantaggi

No cons all pros only

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Risposta di Booking.com
13h
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
5,0
30 dic 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

After three months at Booking.com as an Account Manager, my experience has been very positive so far. The onboarding process is structured, and expectations are clearly set for new hires. The role is intellectually stimulating and offers strong exposure to the travel industry, commercial decision-making, and performance-driven work. I’ve felt supported by my peers and managers, with regular feedback, clear incentives, and encouragement to grow. The team environment is collaborative, and there is a genuine focus on learning, data-driven thinking, and ownership of your portfolio. For someone looking to build or accelerate a commercial career, it’s an exciting place to be.

Svantaggi

As a new hire, it’s clear that this is a fast-paced and demanding environment. The learning curve is steep, and there is a lot of information, tools, and processes to absorb in a short amount of time. Priorities can move quickly, which may feel overwhelming at first. Because I am still early in my journey, some longer-term aspects of the role — such as workload sustainability, career progression, and regional adaptability — are still unfolding. It’s a role that requires resilience, adaptability, and comfort with ambiguity, which may not suit everyone.

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