Buzzwords and Bluster - Recensione dipendente - Customer Relations presso Booking.com

3,0
1 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A great community with perks like paid lunches, a subsidised coffee shop, Bupa healthcare, Perkbox, and regular in-house activities and workshops.

Svantaggi

The customer service department is resistant to change, despite promises of new systems that take years or never arrive. Confusing and unfair terms and conditions contradict the company’s core value of fairness. There’s a strong push to use AI in staff work.

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5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, definitely recommend if looking for start up

Svantaggi

No cons all pros only

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Risposta di Booking.com
3d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
4 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility, make your own schedule

Svantaggi

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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