Honest review - Recensione dipendente - Customer Service presso Booking.com

5,0
23 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance. Lots of benefits, happy employee oriented, career opportunities.It doesn’t matter where you come from, you are treated with respect.

Svantaggi

If you are at lowest career level it takes lots of time to raise to higher positions but at least that is possible.

avatar
Risposta di Booking.com
1mo
Thank you for sharing your experience. We’re glad to hear that work-life balance, benefits, respect, and career opportunities have been positive parts of your journey at Booking.com. We also appreciate your honest feedback on progression from more junior career levels. We know that visibility of growth opportunities matters, and feedback like yours helps us understand where we can do better. The Booking.com team

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5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, definitely recommend if looking for start up

Svantaggi

No cons all pros only

avatar
Risposta di Booking.com
1d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
5,0
30 dic 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

After three months at Booking.com as an Account Manager, my experience has been very positive so far. The onboarding process is structured, and expectations are clearly set for new hires. The role is intellectually stimulating and offers strong exposure to the travel industry, commercial decision-making, and performance-driven work. I’ve felt supported by my peers and managers, with regular feedback, clear incentives, and encouragement to grow. The team environment is collaborative, and there is a genuine focus on learning, data-driven thinking, and ownership of your portfolio. For someone looking to build or accelerate a commercial career, it’s an exciting place to be.

Svantaggi

As a new hire, it’s clear that this is a fast-paced and demanding environment. The learning curve is steep, and there is a lot of information, tools, and processes to absorb in a short amount of time. Priorities can move quickly, which may feel overwhelming at first. Because I am still early in my journey, some longer-term aspects of the role — such as workload sustainability, career progression, and regional adaptability — are still unfolding. It’s a role that requires resilience, adaptability, and comfort with ambiguity, which may not suit everyone.

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