if you feel good in a kindergarten of adults where your are paid peanuts, this is the place to be - Recensione dipendente - Customer Care presso Booking.com

1,0
28 apr 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

9 to 5 job so no extra work at home. International working environment

Svantaggi

Unrealistic targets, bad working conditions (lack of oxygen in the office, bad canteen food, for which you are obliged to pay for). Management absolute beginners club, posh look a-likes with a power trip. They will only say hello when they feel like and they will treat you without respect. Applying for another position within the company is not possible, HR does not respond to your applications and they turn you down with the same template emails. Very low salary, bonus incentive is based on surrealistic targets, holiday requests are almost always denied or never answered. The office equipment is badly set up (common technical errors). You hear your colleagues complaining the whole time. Expensive company parties with food and music you will be sick from. Whatever is the problem, the finger is always pointed at you. Negative and unhelpful management. This makes everything very stressful which adds to the stress you already have. You feel like just coming in and being present without your mind being there. You feel sick if you think of work on your days off.

Esplora altre recensioni su Booking.com

5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, definitely recommend if looking for start up

Svantaggi

No cons all pros only

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Risposta di Booking.com
1d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
5,0
30 dic 2025
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

After three months at Booking.com as an Account Manager, my experience has been very positive so far. The onboarding process is structured, and expectations are clearly set for new hires. The role is intellectually stimulating and offers strong exposure to the travel industry, commercial decision-making, and performance-driven work. I’ve felt supported by my peers and managers, with regular feedback, clear incentives, and encouragement to grow. The team environment is collaborative, and there is a genuine focus on learning, data-driven thinking, and ownership of your portfolio. For someone looking to build or accelerate a commercial career, it’s an exciting place to be.

Svantaggi

As a new hire, it’s clear that this is a fast-paced and demanding environment. The learning curve is steep, and there is a lot of information, tools, and processes to absorb in a short amount of time. Priorities can move quickly, which may feel overwhelming at first. Because I am still early in my journey, some longer-term aspects of the role — such as workload sustainability, career progression, and regional adaptability — are still unfolding. It’s a role that requires resilience, adaptability, and comfort with ambiguity, which may not suit everyone.

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