Customer Service Executive - Recensione dipendente - Customer Service Executive presso Booking.com

1,0
3 giu 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ability to utilize my foreign language skills.

Svantaggi

I did not get credit for cleaning up after other agents' incomplete work, which affected my stats. I resolved several customer service issues due to overbooking of accommodations. When I tried to escalate issues, in order to maintain my stats, I was reprimanded. It was a no-win situation. Some of the internal language lines were continually unavailable, when I tried to transfer calls in other languages.

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5,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great, definitely recommend if looking for start up

Svantaggi

No cons all pros only

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Risposta di Booking.com
3w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The team had a fun environment.

Svantaggi

You have to deal with tough customers.

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