questionable company culture - Recensione dipendente - User Experience Researcher presso Booking.com

Pressure driven environment which doesn't help anyone do their best. Almost a bullying culture of blame and conspiracy. Too many unskilled internal hires especially in product ownership and digital roles and management, looks like management have promoted unskilled contact center staff into roles that need experience, trade and education. Very poor pay, taking advantage of newcomers paying them a lot less then they deserve. Poor management, not every team is a contact centre team, digital and corporate team need proper experienced leaders not contact center staff or managers.