BoxFish Fails to deliver - Recensione dipendente - Tutor presso Boxfish

1,0
5 mag 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The only pros I can think of is that when, and if, you do get classes to teach, you do get paid. There are no other pros

Svantaggi

They are the most disorganised outfit I have ever come across. The fail to deliver on classes, expect tutors to jump through hoops and teach at the drop. Of a hat even if pnly one lesson a month. Their management style is extremely poor and complaints about lack of teaching are met with "it is the algorithms". If you onject to their style, you immediately get a termination letter. Don't touch them with a bargepole.

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3,0
30 nov 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent and on-time pay. Supportive online assistance. Learning and good student contacts are possible with and sometimes despite the app.

Svantaggi

Interesting but gimmicky app with occasional glaring errors in English and "Chinglish" that can be circumvented with experience. 1 minute individualized video evaluation required for each 25-minute session means that a teacher is assessing some students once or several times a week - meaningless, time-consuming and possibly counterproductive marketing tools masquerading as student support.

2,0
2 feb 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They have some pretty cool tech, and are solving interesting problems. The company is still small, so you have an opportunity to make big tech decisions and own the product.

Svantaggi

Management is poor. Bad work life balance. Very high turnover. Everyone not tied to the company via their visa has left.

1
avatar
Risposta di Boxfish
11y
These comments are from a year ago and with respect to the author and their feelings at that time, we have worked hard to build a strong, happy team and so I'm going to talk more about the situation today, for the sake of other people who reach this review. On work/life balance: some of us work from home, some leave at 5:30 every day and a few will stick around to 7 / 7:30 on a regular basis. We have a lot of family people and are exceptionally relaxed about random days/mornings/evenings off for kids/deliveries/sick pets/personal stuff. We have processes and a technical operations team so that we're not firefighting: which means that if people are around in the evening it's because they are working on something interesting, not because they are forced to. On turn over, some stats: nobody has left by choice or been fired from the engineering team in 12 months (zero turnover for over a year, although an intern went back to school). 8 of the engineering team have been with us over a year. Only two of the engineers would want a visa transfer to leave, but we would argue that nobody at the standard we hire is shackled (I'd hire either of them on visa transfer in a heartbeat). These are meaningful statistics given the market for engineering talent (and we do have talent). The tech is still awesome (thanks for that) but we're much less "startup" and much more mature in process. We have added structure on a management level, with a new COO and Product manager joining to add process and definition to operations and product, so that we can all be more effective. With all that, we're not done and will continue to mature, but we're putting a huge amount of thought towards maintaining a happy team and enabling everyone to be their best. The outlook is indeed positive! Best, Kevin
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