Hands Down the Best Company I have ever Worked for - Recensione dipendente - Client Care Representative presso Brave Thinking Institute

5,0
3 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You know when a company haves values and a mission? They take it to heart and own to their promises

Svantaggi

There’s no great option to get your salary if you’re an international worker outside of the US. Options are PayPal or really bad exchange rates via swift transfer. Depending on your location that sucks up 10%+ of it plus whatever taxes you pay in your country.

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5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Peers and management deeply care about individuals and the impact you want to make on the world. I received nothing but love and encouragement throughout the entirety of my time serving at BTI. I was always able to take off when needed for personal things (family, trips, mental health, etc) and my compensation was great! The culture requires a growth mindset with an open heart and it’s wonderful if that’s the right fit for you. I cannot express the amount of gratitude I have for working here and leaving (for reasons not relevant to this review) was a difficult decision due to how amazing my experience was.

Svantaggi

Lots of softwares / tech stack could be more consolidated, (people who aren’t tech savvy could struggle a bit) BUT the admin team are extremely responsive and helpful.

avatar
Risposta di Brave Thinking Institute
3w
Thank you so much for sharing this — it truly means the world to us. Our team pours their heart into creating an environment where people feel loved, supported, and inspired to grow, and hearing that your experience reflected that is deeply gratifying. We appreciate your honest feedback on our tech stack as well — it's something we are actively working to improve, and input like yours helps guide us in the right direction. We are so grateful for the time you spent with us and the contributions you made. We wish you all the very best moving forward!
2,0
31 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some coworkers are friendly, and that helps make the day a bit easier.

Svantaggi

The experience is horrible overall. No professionalism at this company. They seem progressive by hiring a lot of young people, but the work environment is very toxic. Time off is very limited, and benefits are poor, it's hard to rest or plan time away. Meetings include unnecessary and uncomfortable activities. Managers and upper management show favoritism, especially toward certain people, which creates unfair treatment. The way they make decisions on employee matters is so biased. Many processes feel outdated, and there is little effort to improve them. Your manager will only reach out when you're under-performing. Employees do not want to speak up about anything not working well as management will not take any constructive feedback well. Also, if you do not fit in, be ready to get fired. I would not recommend this company to my worst enemy.

1
avatar
Risposta di Brave Thinking Institute
2mo
Thank you for sharing your perspective. We recognize that when someone’s experience feels this way, it can be frustrating. At Brave Thinking Institute, we are committed to cultivating a professional, respectful, and values-driven environment for our team. We take concerns related to culture, leadership, and fairness seriously, and we are continually working to strengthen our systems, communication, and overall employee experience. We also value open and constructive feedback as part of how we continue to learn and evolve as an organization. While individual experiences can differ, our intention is always to create a workplace where people feel supported, heard, and set up to succeed. We wish you the very best as you move forward.
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