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      Brightside

      Parte di Markerstudy Group

      Azienda coinvolta

      Recensioni su Brightside

      Shocking Company - Recensione dipendente - Front Line Staff presso Brightside

      1,0
      22 dic 2016
      Front line staff
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      People at lower lever such as Agents and Team Leaders are the only reason why I stayed so long. Decent pay for the workload. Nice location

      Svantaggi

      The WEAKEST Senior Management Team I've ever seen in my 10 years of working in contact centres. Pointless learning senior managers names as they change every couple months. Priorities also change on a weekly basis. There is no clear direction or guidance. Everything is a "short term solution". Nothing gets rolled out appropriately which ultimatly leads to extreme strain on front line staff and customers. The same problems keep happening and nothing gets learned from it. Empty promises in regards to promotions and pay are made to people to try and retain them. Am extremly happy I left, I've made some really good friends but would never work for them again.

      Esplora altre recensioni su Brightside

      5,0
      11 nov 2022
      Senior software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Supportive, friendly environment Smart, respectful team members Good work-life balance Great culture

      Svantaggi

      Very few. Priorities can change quickly, and not always smoothly

      avatar
      Risposta di Brightside
      3y
      Thank you for your review. It’s great to hear you’ve had a positive experience working at Brightside, especially in relation to your colleagues and our culture. We appreciate your feedback in relation to priorities, which we will share with the relevant senior management team for review. We wish you well in your continued career at Brightside.
      5,0
      15 lug 2022
      Senior software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Friendly, capable, and helpful people. Work environment is flexible while teams are very productive Engineering is trusted to make decisions, good autonomy

      Svantaggi

      Not many. The organization has grown quickly and is finding its footing process-wise. But everyone seems willing to learn from problems and improve the way things are done.

      avatar
      Risposta di Brightside
      3y
      Thanks for your review which was really pleasing to read. We’re delighted you find your working environment flexible, your colleagues so great, and that you have autonomy to make decisions. Best of luck in your future career with Brightside.
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      Ricerche correlate: Offerte di lavoro di Brightside | Stipendi di Brightside | Benefit di Brightside | Colloqui di Brightside
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