Inconsistant accross departments, outsourcing destroying morale - Recensione dipendente - Dipendente anonimo presso British Airways

Continual cost cutting and outsourcing to India and Poland for IT, Procurement and finance is hitting hard. Good quality experienced staff leaving and being replaced with off shore IT contractors in India, reducing quality and impacting remaining staff morale - pays lip service to employee surveys and does the minimum to try to look as if the company cares.