Not what you think - Recensione dipendente - Account Manager presso Broadcom

They sell you an account management position but then give you an employment contract to sign as an end-user sales engineer and there is a very good reason for this. You don't do sales, you are everything and everybody - you are accounting, booking, cash collection, help desk support, invoicing, deep level financial/invoicing problem solver and partner manager however, without any actual infrastructure to support you in these tasks as you are the infrastructure. On top of this mountain of mess there are no tools, historical data or contracts to properly support you in your tasks. There is no presales as CA was cut to zero after the Broadcom takeover so you are also presales but there is no training for you. yet, the expectation to be operational in the second week is there regardless of training. You have to find your own way or go under. It's not sales but administrative work, extenguishing fires and bandaging up deep rifts with the customers and unfullfilled contracts towards them. They package it as 360 account management but experienced people know this has nothing to do with actual account management. It sounds so nice until you start and realize the ship is sinking and you are sinking with it.