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Burrell Communications

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Worst agency in the world. DO NOT work here!!! - Recensione dipendente - Dipendente anonimo presso Burrell Communications

1,0
6 feb 2016
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

As a creative you get exposure to a lot of big name brands in a very short period of time, which will help you build a portfolio.

Svantaggi

One word accurately describes Burrell, though so do many other: JOKE Burrell is a terrible place to work with leadership that is close-minded, out of touch/irrelevant, not intelligent yet very boastful, and operating the company like it's still the 70s. The office, leadership style, and even approach to creative work is very very stale. Much of the staff is bitter, petty, and very gossipy so keep to yourself. There's a lot of yelling/screaming and completely inappropriate and unprofessional behavior here. Every meeting I ever attended there started 10 minutes late .... every single one. They have such little idea of how real businesses are run ... they didn't even have Outlook until like 3 years ago (seriously?). They don't put any effort or investment into digital campaign work because the CCO doesn't understand it (are you kidding me, it's 2016!). By the way, I'm not kidding, that's the real reason, I'm just the messenger. What they do instead is find ways to copy/mimic what other agencies have done and sadly get really excited to do it because they genuinely think that's the best way to produce work. [laughter break] I will say that the creatives are fun, nice, talented, and yearning to do something fresh and exciting but sadly always get suppressed by old man CCO who thinks rebooting and copying what other people have done is the best idea ever. There is an air of fear and it's pretty well known by everyone there that much of the staff is settled in to do the very least to get by so they can collect their checks until retirement. Also if you're not black, you'll regularly feel purposely excluded and condescended upon, by the disrespectful leadership, unless you've been there for like 10 years ... it's almost like internal racism, which is shocking this being the last place you'd expect it. Here's a little secret that I'm surprised their clients haven't realized yet... There is no such thing as a Burrell special sauce ... it's just antiquated advertising technique and thinking with some AA overtones/tie-backs to a stereotypical definition of "black" ... You could just as easily take this advertising in-house or to any other agency and have a good research team write better creative strategy. They're lucky they're owned by Publicis or they wouldn't be able to survive, I honestly don't know how this place is still in business, they haven't won a client in over 2 years as far as I know, besides Hillary, and the work is so bland and uninspired. If you're a client save your dollars, if you're a current/potential employee, save yourself.

Esplora altre recensioni su Burrell Communications

5,0
15 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Excellent team and work/life balance

Svantaggi

No cons. Wishing them the best

2,0
1 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Burrell has a long and meaningful history in multicultural marketing, and many employees genuinely care about the work and the communities it represents. There are talented, committed people across departments who consistently show up and do their best, often under challenging circumstances.

Svantaggi

In recent years, the internal experience declined significantly. Chronic understaffing on major accounts, frequent leadership changes, and inconsistent communication created an environment that was difficult to sustain long-term. Employees closest to the day-to-day work raised concerns about workload, scope, and resourcing, but those concerns were rarely addressed in meaningful ways. Over time, it became clear that many issues were visible well before they reached a breaking point. Team members working directly on the business could see growing strain and warned that the current structure was not sustainable. However, leadership often defaulted to maintaining the status quo rather than advocating strongly for necessary changes or reevaluating how the work was being supported. When the agency ultimately lost its largest account — an outcome many employees had anticipated for some time — it reinforced the sense that insight from those closest to the work was not being fully heard or acted upon. Transparency was another major challenge. Compensation decisions were unclear, raises were largely nonexistent for extended periods, and annual reviews felt disconnected from growth or reward. During periods of business uncertainty, communication from leadership was limited, leaving employees to speculate rather than feel informed. As a result, the culture gradually shifted from collaborative and people-centered to guarded and transactional, creating a disconnect between the agency’s stated values and the lived employee experience.

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