Unprofessional to say the least - Recensione dipendente - Member Advocate presso Businessolver

Poor communication, there is no follow up on questions and leaders are not educated in the product enough and often give wrong information to advocates which then gets them in trouble with QA. There is too much transparency as metrics are public and scores are shown to the entire team which creates very low morale and trust. There is a no tolerance policy for absences whether you are a gig employee or full time. Even if your entire neighborhood has an internet/power outage, you will receive an occurence for it and you will have to fight to use your sick time on days when you don't have a voice. No empathy what-so-ever and leadership uses scare tactics instead of praise. I'm honestly embarassed that I referred a former coworker and they got hired on here as they are now dealing with the same issues and having to look for work as well.