2w
Thank you for taking the time to share such detailed feedback and for the more than five years you have invested at Butler/Till. We value the perspective of long-tenured employee-owners and appreciate you calling out both strengths and challenges.
We hear and take seriously the concerns you raised around compensation, resourcing, leadership connection, and how feedback is acted on. We are in a period of significant growth and transformation as an agency, and while that brings opportunity, it can also create strain if we are not evolving quickly enough in how we support our teams. Your perspective reinforces areas we know require continued focus.
Over the past year, we have been working to strengthen how we listen and respond to employee feedback, including more structured follow-through on engagement survey insights and clearer accountability at senior levels. We are also continuing to invest in compensation benchmarking, role clarity, and team resourcing to better align with market expectations and reduce pressure on our teams.
Creating an environment where people feel supported, heard, and empowered to do their best work is core to who we are. We are committed to continuous improvement as we grow, and feedback like yours helps us prioritize where we need to do better. Thank you again for sharing your experience.
