This company should be avoided at all costs - Recensione dipendente - Dipendente anonimo presso Bypass

It's hard to know where to begin with the cons of Bypass (or Bypass POS or Bypass Mobile..maybe settle on a name, at least?) Individually, most people are okay. Some of them are even pretty great. Collectively, the company is an organizational nightmare. Every problem that arises is someone else's responsibility. Good luck getting internal support. They partner with whomever will throw money at them, leading to a product that is haphazard and difficult to support - see their business pivot of 2015. There is no vision at the executive level beyond selling more devices. When they promote, if they promote, they do it based on time-served, with little regard for any other qualities including actual skills needed for a position. There is absolutely no work-life balance. It doesn't matter if you're in the hospital, on vacation, or in the bathroom - your time is not your own. The salaries for non-engineers are laughable, especially in a city such as Austin. During my tenure there were a number of high-profile exits, including account managers that only lasted four months. This should have been a warning sign. Projects were assigned and never followed up on. Tasks were doled out with no direction, no structure and the majority of the feedback received was negative. New responsibilities outside the scope of your role were added without discussion and then harped on during 1x1's if not completed. Processes changed with little to no explanation as to why. Attempts to improve quality of work were met with non-committal shrugs and promises to look into it at a later date. Customers were treated as though they were idiots internally - trying to be Apple and saying "they don't know what they want, we do" is all well and good if you have products that support that "philosophy". Using technology to solve problems was unheard of - unfathomable for a technology company. Things were done in a certain way because they were always done in a certain way. All in all, a baffling experience and an absolute waste of time in terms of career goals and personal achievement.