Vantaggi
you get yelled at every other call. your washroom breaks are determined by WFM. if you take anything outside of your schedule, say goodbye to your compliance scores which is used to determine your bonus... but only if you make it that far. you may develop bladder problems in the future but who cares, scores are more important than your health. vacation? goodluck with getting something you want.
Svantaggi
you are just a number. the work you do is not appreciated. your mental health is non existence. there is no worklife balance. if you have a family, goodluck to you. HR doesnt even know who you are, you are just a profit to the company. position it self should not be work from home - you will have mental breakdowns every week asking yourself what you did wrong to deserve this. why is that you ask? because no one cares about you. but thats ok because you are at home and your cat will care about you.