It is an ok company but middle management is it's biggest drawback - Recensione dipendente - Customer Service Representative presso CAKE.com

3,0
10 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay is solid, as well as flexible days off for this position are great There is a way to progress and transfer to other teams They provide great training and you will learn a lot

Svantaggi

The micromanagement is present; you will need to click your mouse even when there is no actual work to be done, and middle management is not the best. Workload can be extensive and is not fairly distributed If you complain or provide feedback regarding this, you will be seen as someone who is unfit to be in this position, which can be really demotivating

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1,0
21 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Colleagues are helpful and decent people. -Remote (but it's worthless if your computer is used as a spy device, not healthy as a work environment at all).

Svantaggi

-Poor salary, required to work as a contractor ONLY for this company, can get laid off at any time with no warning. -Mandatory usage of Workpuls software - spyware that logs your keystrokes and mouse movements, creates screen recordings, records audio recordings with the computer output and mic and creates a graph of "productivity", if you're below a limit you're fired. -Rare or no salary increase (based on my experience and other colleagues), only increased workload over time. -Bad higher management. -Treats employees, especially engineers like garbage that can be thrown in the trash at any time.

2
1,0
22 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Other helpful colleagues(who are not staying for long)

Svantaggi

Since 4 months ago they installed spyware software on each device. So they can see screenshots, video recording and everything what you type, You are supposed to be active 7/7 otherwise they will say why have you have been inactive for 20 minutes yesterday. This is disgusting and somehow disappointing since before all of this started it was one of the best companies to work. Forget about salary raise.

2
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