Great work environment, lots of room for growth - Recensione dipendente - IT Technician presso CCNY Tech

As a college student entering the field with limited real-world experience, CCNY Tech gave me an incredible opportunity to grow. The team was welcoming, patient, and consistently helped me bridge the gap between theory and hands-on practice. I had the privilege of working with a group of highly skilled individuals who not only excel at their jobs but also know how to have fun and make the workplace enjoyable. One of the highlights of my experience was working under a Service Delivery Manager who placed a lot of belief and trust in me from the beginning. That trust motivated me to push myself, take initiative, and work even harder to deliver results. Knowing that someone believed in my abilities made a huge difference in my confidence and growth. I genuinely enjoyed coming into work not just for the technical experience, but to be around a team that made every day feel meaningful and enjoyable. I highly recommend CCNY Tech as an employment opportunity for anyone looking to grow in the IT field, and I also confidently recommend their IT services to any organization seeking reliable and professional support.

Sometimes the driving could be tedious, especially on longer drive. However, CCNY reimburses technicians per mile, which helps make up for the extra travel.

There are a lot of pros to working for this company. To start, everyone there was amazing and the atmosphere was incredibly welcoming. From the owner, Scott, the engineering department, sales, and everyone was else was always incredibly friendly and everyone was always willing to help with whatever they could. The engineering department, lead by Jake Sears, was run incredibly well. Despite always being busy, he made sure to take the time and talk to each member of his team to make sure they were able to do their job to the best of their abilities. No question was too simple or complex for him to take the time and explain, not just giving the answer but helping you to arrive there on your own and explain the proper methods. In the engineering department you will be very hands on and become familiar with a plethora of new software and IT tools, with guidance the whole way. Everyone on the team is always willing to help and watching out for each other. Overall, the positions and hours are flexible to a degree, but there is room to grow and you are only limited by your own desire to learn.

Lots of travel, especially with current gas prices, but you are reimbursed and it does make up for it. Sometimes the job can be frustrating when dealing with problematic clients or software, but that is expected with any job. The only real con is that sometimes the hours are unpredictable as you may need to stay late without any notice or be called in for an emergency, but both are few and far between.