Comprehensive benefits but high-pressure workload and training gaps - Recensione dipendente - Customer Service Representative (CSR) presso CIBC

4,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

As a big company, the benefits are comprehensive, and the starting salary is reasonable. However, there is a significant difference between branches. The workload also varies greatly depending on the location. If you get assigned to a branch in a good neighborhood, it is generally recommended. However, at my branch, there are often long lineups, which means overtime is common, sometimes staying until 6:00 or even 6:30 pm.

Svantaggi

There is no structured training before you start . You are expected to handle cash and client accounts right away(thrown to the counter), which makes the job fairly high-pressure and…You are expected to handle cash and client accounts right away, which makes the job fairly high-pressure and high-risk. If you have a responsible and detail-oriented supervisor, that helps a lot. But if the branch is extremely busy and you are largely left to figure things out on your own, I would not recommend this job, as the pay does not justify the level of risk. Pretty much everyone makes mistakes at some point, big or small. Unless you can stick it out for over a year and transition into a financial advisor role, but given the current economic climate, which comes with its own pressure, hitting sales targets can be quite challenging. Think about whether this is really the career path you are looking for.

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5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Svantaggi

There is no commission anymore.

2,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-People were friendly and would do coffee chats/one-on-one lunches. -Other interns were great. -Base compensation as an analyst is on the higher end.

Svantaggi

-Feedback from intern manager only given at the end of a rotation differed greatly from what team members would directly tell me which was confusing. Makes me think people are only nice on the surface. -Team members prioritized some interns over others in terms of work given and time spent. -Teams in the same product group had wildly different work life balance with some working 70+ hours a week and others working close to 40. -Has high turnover overall due to lower compensation at the Director+ level.

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