Call center financial services - Recensione dipendente - Financial Service Representative presso CIBC

4,0
27 set 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I worked at the phone channels. Pro is that the pay is fair I guess if you hit your target for a year, you get 2 raises. There was a lot of potluck and colleagues are fun to talk with. Come in do your 8 hours and go home. There was a lot of laugh about calls with colleagues.

Svantaggi

Call volume was non stop for the whole day. They were very strict with talk time, you have to serve each customer average 5 minutes or so or no bonus. If you do one thing wrong in a call it could mean your whole quarter's bonus would be gone, with no warning. Very tiring and stressful sometimes. Management very strict at times, no enough washroom breaks. Getting paid decently, but working like a financial sweat shop.

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5,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good flatform to do holistic financial planning for clients. Stock purchase plan with company matching

Svantaggi

There is no commission anymore.

4,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good visibility, good work/life balance (got lucky and am in a good team)

Svantaggi

little to no upward momentum. not enough of a structure to support long term employees with competitive market rates.

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