Customer service - Recensione dipendente - Customer Service Representative presso CSX

Fair minded and supportive management. Not directly involved in RR management, so did not have the same hours or demands as many do.

None really--large publicly held company. Working on a contract basis, so can't speak to benefits.

Simple business model which is dependent on customer service.

Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.