Avoid this company at all costs - Recensione dipendente - Customer Service Representative presso CXP group

1,0
17 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

None, unless you count the nearby cashpoints and shops. Office is easy located in centre of Glasgow

Svantaggi

Managers are rubbish, no clue on what processes are needed to be done on call. They put too much pressure on staff and don't are about the effect it has on physical or mental health. Several managers have breached Data Protection and yet still have their jobs. You cannot progress unless your face fits and are on personal terms with managers and higher ups. All in all, shocking. Also, HR Department is almost impossible to contact. STAY AWAY FROM CXP

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1,0
25 nov 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice people, good team members, that is about all I can say.

Svantaggi

Advert was misleading, terrible IT issues, being told that money would be withheld if IT not returned 4 days after handing in notice and asking how the IT would be returned. Do not know who you are working for CXP, Huntswood. Can never talk to HR department, Wages advertised at £10.25 per hour and then changed to £10 an hour at last minute. Holiday not paid and could not take before notice period. I can go on but this gives you a flavour of the company - avoid them!!!!

1
4,0
9 lug 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not very difficult work and they pay the living wage. Managers are supportive and fair.

Svantaggi

While working from home, if you have wifi or electricity problems you are not paid. Very short notice for rota and holidays. They also overcharge a lot if you damage the equipment they give you.

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