Good place to work - Recensione dipendente - Production presso Caffe D'arte

The company ownership is run by extremely professional and dynamic duo, they operate with values of virtue and integrity. They treat their employees with respect and high regard. They are extremely courteous and welcoming of all skill levels.

Working in a small coffee shop has its natural challenges, management does an excellent job with safety concerns for staff.

Some amazing coworkers. Unfortunately, most are in branches located in different zones. Some of the older salespeople understand teamwork. Free Coffee.

Toxic environment, no teamwork and selfish coworkers. Service technicians are not part of the D’Arte “family.” Some employees are given preferred treatment and allowed to do whatever they want. Trainers are constantly removing duties from themselves by claiming to be “too busy” or “uncomfortable” and throwing those duties onto the service technician. Yet most of the time there’s nothing to show what they have been so busy doing. You are left on your own to manage the entire service department. This includes repairs of coffee equipment on the field and in-house. Ordering and shipping parts and equipment, repairing production equipment at the warehouse (roasters, packaging, grinders, hand trucks, pallet jacks, electrical, vehicles). Over the phone customer service and always “on call,” with no pay. You will be referred to as the “service manager” but without the title, pay or recognition.