Over all an okay place - Definitely needs some improvement - Recensione dipendente - Automotive Service Advisor presso Caliber Collision

Unfair pay for women and not enough opportunities for pay raises, they base your pay solely off of customer surveys and RO counts. If you have any bad survey the finger is always pointed at the SA rather than looking at all the hands in that file, pay was bumped down with an increase for the “opportunity” for a higher bonus. Managers need to be trained better on how to handle situations rather than leaving SA’s to fend for themselves.