It was good - Recensione dipendente - Member Service Representative presso Calibrate

Visionary leadership Excellent reputation in the legal industry Significant client exposure Strong salary with excellent bonus potential

Lack of junior talent at the time to ensure the right people are handling the right tasks. My understanding is that has since been corrected.

Calibrate’s business model revolves around advising law firms to professionalize and avoid being run by people without business acumen. Ironically, the CEO has acknowledged having no operational, financial, or leadership expertise and is making it up as she goes… it shows. - Remote, so there is a small amount of flexibility. - The work itself can be exciting at times. - Some coworkers are great to work with, but the high turnover, frequent structural changes, and constant micromanagement by the CEO make it hard to count on a consistent team culture.

- Leadership lacks direction and consistency, and does not have the knowledge or experience needed to run a company. - Turnover!!! Despite demanding extreme loyalty from staff, the company has lets go of employees for what are clearly financial reasons (including those who have been there for years). - Decisions that directly affect employees (such as changes to benefits or pay) often feel rushed and are announced with little to no explanation. - There is essentially no room for career growth or development. - Structural changes are frequent, disruptive, and usually poorly planned (e.g., hiring and then firing a COO within the same year). - The company’s financial struggles are obvious and directly affect decision-making, morale, and retention.